The following Terms and Conditions (Terms) apply to all Agreements entered into with KSN Technologies Pty Ltd, ACN 161 684 877. The “Services” include, but are not limited to digital strategy, web development, online advertising services, email marketing, and social media services. These Terms and Conditions apply to the use of this website, including the purchase of Services. By using KSN Technologies, you agree to be legally bound and to abide by the Terms, just as if you had signed this Agreement. In these Terms, “we”, “us” and “our” refers to KSN Technologies.

1. Terms and Conditions

I. You agree and continue to agree to use the Services in a manner consistent with all applicable laws and regulations in accordance with these terms.
II. These Terms are incorporated into and are part of any Agreement with KSN Technologies signed by you.

2. Services – Search Engine Optimisation (SEO)

I. KSN Technologies will undertake the optimization of your website, as per best practice techniques used in the industry.
II. You agree and understand that SEO does not provide any guaranteed results, as KSN Technologies does not control the algorithms of search engines, and that results can vary based on your website history, industry and many more factors.
III. You agree and release us and any employee, owner, or director of KSN Technologies, from being liable for any damages, cost, or loss of business due to any incidents and/or issues relating to any search engine’s actions.

3. PAYMENT TERMS

I. All payments to KSN Technologies Pty. Ltd. will be made in AUD (Australian Dollar) and exclude G.S.T., unless otherwise noted. Tax invoices will be sent upon payment.
II. SEO, SEM and SMO accounts are invoiced monthly, depending on the package and are required to be paid in advance, prior to commencing work.
III. Clients may request a full refund within seven (7) days of remitting payment to KSN Technologies, prior to work commencing. Client acknowledges that no refunds are available once work has commenced on the Project Brief and additional requests for refunds will require Management review.
IV. For SEO Contracts, a one-time setup fee will be assessed and payment is required prior to work commencing. Monthly maintenance fees are not included in the setup fee.
V. You acknowledge and agree that payments will be processed by us or a third party by credit card or debit payments and you provide your credit card or bank account details for this purpose and authorise us to process these payments.VI. KSN Technologies reserves the right to employ the services of a debt collector in the event that a chargeback for Services is received. We reserve the right to recover any costs associated with recovering this debt.

5. Suspension or Cancellation of Services

5.1 You expressly and irrevocably agree that we reserve the right to suspend or cancel any or all of the Services if:
I. You have any outstanding invoice or account.
II. You account is in dispute or dispute resolutions procedure, court order, judgement, findings or determination.
III. You fail to comply with any provision in the Agreement or these Terms.
IV. There is evidence of fraudulent, illegal, defamatory, offensive activities, or any activity in breach of a third party’s rights.
V. We deem your use of our Services may jeopardize the operation of the service, our suppliers or us.
VI. We deem any other reason as satisfactory to protect us, our staff and/or our suppliers.

5.2 If your account is cancelled under this clause:
I. You must pay the cancellation fee (if any) within 5 business days.
II. We may immediately delete all data held prior to cancellation.
III. You release us of any claim arising from suspension, cancellation or termination of any of the Services.
5.3 We offer NO Contract Service. However you agree to notify us 30 days’ prior to your cancellation of your services.

6. Agreement Disclaimer:

The signing of this agreement on behalf of the customer warrants that the signee has the authority to commit the client to the entire agreement and confirms that this agreement is a binding agreement between two businesses. If any payments for the customer are made through a credit card, debit card, bank transfer, or demand draft that is not in the customer’s name or the customer’s business name, then it is the sole responsibility of the customer to reimburse any and all payments to the card or bank account holder from which the payment was made on behalf of the customer.